Cookie Policy

This Cookie Policy explains how Springbok Casino uses cookies and similar technologies when you visit our website (the “Site”). It outlines what cookies are, why we use them, the types of cookies that may be set, how third parties may be involved, and how you can manage your preferences.

Cookies help us keep the Site running smoothly, protect your account, remember key choices, and understand what’s working so we can keep improving your experience.

What Cookies Are - In Plain English

A cookie is a small text file saved on your computer, phone, or tablet when you visit a website. Cookies allow the Site to recognize your device later - for example, to keep you logged in, remember your settings, or support secure transactions.

We may also use similar technologies (such as pixels, tags, SDKs, or local storage). For simplicity, this policy refers to all of these as “cookies.”

How We Use Cookies to Power Your Experience

We use cookies for several core purposes:

• Functionality - to remember preferences like language, session state, and selected settings.
• Security and fraud prevention - to help detect suspicious logins, protect accounts, and maintain secure sessions.
• Performance and reliability - to keep pages loading correctly and identify errors that need fixing.
• Analytics - to understand how visitors use the Site (for example, which pages are visited and how long they’re used).
• Marketing and personalization - to measure campaign effectiveness and deliver more relevant offers where permitted by law.

Cookie Types You May See on Our Site

Different cookies do different jobs. Some are set by us (first-party cookies), and some may be set by partners (third-party cookies).

Essential Cookies - The Ones You Can’t Run Without

These cookies are necessary for the Site to work. They support features like secure login, account navigation, session management, and protecting the Site against malicious activity. Without essential cookies, key areas of the Site may not function properly.

Functional Cookies - Your Settings, Remembered

Functional cookies help remember choices you make, such as region or display preferences. They’re designed to make your next visit smoother and reduce the need to re-enter information.

Performance and Analytics Cookies - What’s Working (and What Needs Fixing)

These cookies help us understand how the Site is used so we can improve speed, stability, and content structure. For instance, they may track which pages load slowly or which features are used most often. The information is generally aggregated and used to improve the Site’s overall performance.

Marketing Cookies - Offers That Match Your Interests

Marketing cookies may be used to measure advertising performance and, where allowed, tailor promotions to what may be more relevant to you. They can also limit how often you see the same ad and help us understand whether a campaign led to a sign-up or visit.

Session Cookies vs Persistent Cookies

• Session cookies remain on your device only while your browser is open and usually disappear when you close it.
• Persistent cookies remain on your device for a set period (or until you delete them) and help the Site remember you between visits.

Third-Party Cookies and Services

Some cookies may be placed by third-party service providers that help us deliver the Site, process payments, analyze traffic, or measure marketing performance. These third parties may collect information about your device and browsing activity in accordance with their own privacy policies.

Where applicable, we aim to use third parties that support responsible data handling and offer tools for managing preferences. Note that we do not control third-party cookies directly - managing them is typically done through your browser settings or the third party’s own controls.

Your Consent and Cookie Choices

Depending on where you live, we may request your consent before placing non-essential cookies (such as analytics or marketing cookies). When consent is required, you can choose which categories you accept, and you can change your preferences later by adjusting your browser settings (and, where available, Site preference tools).

If you decline certain cookies, the Site can still be used, but some features may not work as intended.

How to Manage, Disable, or Delete Cookies

You can control cookies through your browser settings. Most browsers allow you to:

• view which cookies are stored
• delete cookies individually or all at once
• block cookies from specific sites
• block all cookies
• set rules for third-party cookies

Here are common paths (names may vary by browser version):

• Chrome : Settings - Privacy and security - Cookies and other site data
• Safari (macOS/iOS) : Settings/Preferences - Privacy - Manage Website Data
• Firefox : Settings - Privacy & Security - Cookies and Site Data
• Edge : Settings - Cookies and site permissions - Manage and delete cookies

If you use multiple devices or browsers, you’ll need to update settings on each one.

What Happens If You Block Cookies?

Blocking or deleting cookies can affect your experience. For example:

• you may need to log in more often
• preferences may reset (like language or region)
• some pages may not load correctly
• certain security checks may fail, which can prevent access to protected areas

Essential cookies are especially important for secure account access and stable Site operation.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how we operate. When we make updates, we will revise the “effective” information on this page by posting the new version here. Continued use of the Site after an update means the revised policy applies.

Questions or Privacy Requests - Contact Us

If you have questions about this Cookie Policy or how cookies are used on Springbok Casino, contact our support team:

Email: help@springbokcasino.co.za South Africa Toll Free: 0800983080 Regular number: 1-678-349-0095

You can also review related information in our SpringBok Casino page.